Q: How often should you have your vehicle's alignment checked?

A: A vehicle's alignment should be checked approximately twice a year or an average of every 15,000 - 20,000 miles providing the vehicle is not showing symptoms of alignment problems such as tire wear, pulling or an off-centered steering wheel.

Q: What are some symptoms of an alignment problem?

A: Tire wear is the most obvious symptom of an alignment problem, although inside tire wear can be very difficult to detect, which is why it is important to have your tires rotated every 3,000-5,000 miles so any problems may be detected in time. Some vehicles will also begin to pull left or right when the alignment needs to be adjusted. Finally, if you have hit a pot hole, speed bump or other road hazard and you notice a change in the steering wheel being centered or the driving conditions of the vehicle, you should have your alignment checked immediately.

Q: What does having my car aligned include?

A: A thorough alignment will include inspection of all applicable suspension parts including all tie rod ends, ball joints, CV axles, idler arm, control arms, bushings, shocks, struts, rack n' pinion/steering gear box, motor mounts, etc. This process will indicate any worn parts that may contribute to tire wear, cause safety hazards, prevent pulling and ensure the vehicle can be properly aligned in order to facilitate safe handling and optimum performance.

Q: I have a vibration at high speeds, does this mean I need an alignment?

A: In general a vibration that presents itself in the acceleration mode indicates a tire balance problem. In some cases a vibration could also be caused by worn tires, which would then indicate an alignment issue. It is a good idea to have tires balanced and rotated every 3,000-5,000 miles to ensure even tire wear. In addition the alignment should be checked at least once per year or approximately every 15,000-20,000 miles to ensure proper tire wear and safe handling.

Q: How long does it take to have an alignment done?

A: We work primarily by appointment M-F 8-4 pm. or you can also drop a vehicle off and we can work it in between the scheduled appointments and call you when it is ready. If you have an appointment scheduled, a standard alignment takes approximately an one hour to complete, which is the quickest way to get service.  If vehicle needs extensive inspection to identify a particular symptom more time may be required to provide customer accurate diagnosis and estimate.  Repairs may require additional time and will be rescheduled at customer's convenience.

Q: Is there any warranty on your work?

A: Yes, alignments are warrantied for 6 months. Brake and suspension service includes 1 yr. warranty. Parts carry manufacturer's warranty (one year to limited lifetime warranty). Specific information furnished upon request and documented on sales receipt.

Q: Do you charge to check a vehicle if it doesn't need to be aligned?

A: Yes, we charge an inspection fee if a vehicle does not need an alignment or if it needs more extensive work than just an alignment (i.e., parts replacement). In the case of additional work, we will provide a complete diagnosis and written estimate and will credit the $45 inspection fee costs toward the estimate amount in the event that you have us perform the estimated service within 30 days.

The reason we charge an inspection fee is so that we can continue to employ top-notch techs with the highest industry qualifications and offer an acceptable hourly wage so they can feed their families and provide the best customer service possible. The inspection fee is applicable when your vehicle's alignment checks good.  WE WILL NOT  charge you for an alignment when your vehicle does not need it nor will we fabricate repairs, which ultimately saves you money and provides peace of mind knowing you are receiving an honest and accurate diagnosis.


Q: Will you provide my old parts to ensure proof that the work estimated is being completed?

A: Yes, we will be glad to make your old parts available to you upon completion of the job, per your request. We will also be glad to show you the worn or damaged parts BEFORE we replace them during our diagnosis and estimate process, if you would like to see them for yourself.